Frequently Asked Questions
Popular Answers
Can I get help with my research assignment?
We’re here to support you in your learning and research goals. Visit the Get Support page and choose from either one-on-one help from a Library team member or self-guided resources you can consult at your own pace.
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How do I sign in to my Library Account?
Humber students, faculty and staff:
- Sign inThis link opens in a new window with your Humber Username. For example: n01234567@humber.ca - what you use for MyHumber and Blackboard.
University of Guelph-Humber students, faculty and staff:
- For your UofGH account: sign in to your UofGH Library accountThis link opens in a new window with your Gryphmail password.
- For your Humber account: sign inThis link opens in a new window with your Humber Username. For example: n01234567@humber.ca.
- Open an incognito window or separate browser to access Humber eResources.
- If you don't know your Humber Username, try the retrieve usernameThis link opens in a new window tool.
- If you don't know your password, read the accounts and access pageThis link opens in a new window for help.
- Contact Humber's Information Technology ServicesThis link opens in a new window for any other account problems.
Alumni and community users:
- Come to the Library during our opening hours to get an account.
- Sign inThis link opens in a new window with your email address provided at account creation.
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How do I place a hold on a Library book?
If the book you’re searching for has a Place Hold option, go ahead and place the hold. We’ll reserve the book for you and send you a notification as soon as it becomes available.
- Textbooks are not holdable to ensure all students have equal access.
Follow these steps to place a hold:
- Go to the Get It section of the book record.
- Sign in to your Library Account with your Humber Username.
- Note: This step is skipped if you're already signed in.
- Select the Place Hold option.
- Choose a pick-up location before sending the request.
Choose from these two options to cancel a hold:
- Cancel online via the Requests menu in your Library Account.
- Allow the hold to expire automatically. This will happen if you don’t pick it up from the Library support desk within seven days. No fines are charged for holds that are not picked up.
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Do I have to pay to use the Library?
The Library is free to use, with a few exceptions:
- Overdue fines for textbooks, faculty reserves, technology and equipment
- Replacement fines for lost Library items (charged if an item is more than 60 days overdue)
- Annual registration fee of $20 for community users
- Printing and photocopying via ONECard print credits
Please note all Library fines are non-refundable.
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