Frequently Asked Questions

Updated: February 8, 2024

What are the Library hours?

  • North campus: Monday-Friday from 8:00am to 8:00pm, Saturday from from 10:00am to 6:00pm, closed on Sunday.
  • Lakeshore campus: Monday-Friday from 8:00am to 6:00pm, closed on Saturday and Sunday.
  • Check the hours calendar for exceptions.
  • The Library is open for collection access, computer and printer use, research help, and study spaces. Online services including chat Research Help are also available.

Is the Learning Commons open?

  • The North Learning Commons and Lakeshore Commons spaces are open 24-hours per day, seven (7) days for access to computers, printers, and common study spaces.
  • North Learning Commons Support Desk Hours
    • Monday-Friday from 7:30am to 6pm
  • Lakeshore Commons Support Desk Hours
    • Monday-Friday from 8am to 6pm

What online services are available?

  • A number of online services, including access to eBooks, eJournals and streaming videos are available.

How do I contact the Library?

  • Visit our Contact Us page for a list of ways to connect with us.

Can I borrow a print book?

  • Search Page1+ to browse books in the library collection.
    • The Page1+ search is found at the top of every library.humber.ca page.
    • Contact us if you need help searching the library's collection.
  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

Can I borrow a textbook?

  • Search Page1+ to browse print and electronic textbooks in the library collection.
    • The Page1+ search is found at the top of every library.humber.ca page.
    • Contact us if you need help searching the library's collection.
  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

How long can I keep my book for?

  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

I have a library book to return. What are my options?

  • Library items can be returned to a library dropbox.
    • At North campus, dropboxes are located on the 1st floor of the LRC beside the Public Safety Desk, in the Learning Commons (LRC 3rd floor), and at the Library entrance (LRC 4th floor).
    • At Lakeshore campus, the dropbox is located in the Lakeshore Commons (L building). Items will be retrieved by staff during the week (Monday to Friday).
  • If you are not able to come to campus, please let us know and we will be happy to make alternative arrangements. We can be contacted via email at libcirc@humber.ca.

Can I access a computer?

  • Students, faculty, staff, and alumni may access computers in Library and Learning Commons spaces.
  • Humber and University of Guelph-Humber Alumni and prospective students with OSAP or application-related questions may access the library computers, subject to availability, for one hour per day.
  • Computer access is not available for community users/guests as per the Library's Computer Use Policy.

Are printing services available?

  • Multi-function printers (including photocopying and scanning) are available in the Library and Learning Commons spaces.
  • Read the ITS print support page for print instructions and to ensure that you are ready to print.
  • If you have any questions about printing, contact ITS support at 1 (416) 675-6622 ext. 8888 or Web Chat: https://humber.ca/techtalk.

Where do I go for help with research for an assignment?

How do I access eResources?

Humber Students:

  • Access eResouces using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.

Guelph-Humber Students:

  • Access University of Guelph online resources using your Guelph Library Account. 
  • Access Humber online resources using your Humber username (your student number/N number) and password.

Don't know your Humber username?

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

What if I can’t find what I am looking for at the Library?

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I access the Humber Archives?

Is WiFi available on campus?

Humber College and the University of Guelph-Humber have consolidated wireless networks to simplify and improve the user experience.
  • Eduroam is now the wireless network for current students, staff and faculty.
    • Humber log-in: username @humber.ca and password.
    • Guelph-Humber log-in: username @guelphhumber.ca and password.
  • Guests are welcome to use the Eduguest public wireless account.

Choose from the list to find library resources specific to that type.