Frequently Asked Questions

Updated on June 29, 2022

What are the Library hours?

  • The Library is open for collection access, computer and printer use, research help, and study space.
  • North Library Hours
    • Monday to Friday: 8:30am–4:30pm
      • Exception: we are closed on Friday, July 1.
    • Saturday & Sunday: Closed
  • Lakeshore Library Hours
    • Monday to Friday: 8:30am–4:30pm
      • Exceptions: we are open from 9am-3:30pm on June 30 and we are closed on Friday, July 1.
    • Saturday & Sunday: Closed
  • On Weekends, access our online services including chat Research Help.

Is the Learning Commons open?

  • The North Learning Commons and Lakeshore Commons spaces are open seven (7) days per week during the following hours for access to computers, printers, and common study spaces.
  • North Learning Commons Hours
    • 7am-midnight
    • Help Desk Support is available Monday to Friday from 8:00am-noon and 1pm-3pm
      • Exception: staff are not available on Friday, July 1
  • Lakeshore Commons Hours
    • 7am-midnight
    • At this time, the Learning Commons spaces are not staffed. Questions or concerns about the Learning Commons spaces can be directed to library@humber.ca.

What online services are available?

  • A number of online services, including access to eBooks, eJournals and streaming videos are available.

How do I contact the Library?

  • Visit our Contact Us page for a list of ways to connect with us.

Can I borrow a print book?

Can I borrow a textbook?

How long can I keep my book for?

  • To Return Items, see the "I have a library book to return" answer below.

I have a library book to return. What are my options? Will I be fined?

  • We encourage users to return items promptly to ensure others have access to library materials. However, we understand that at this time it may not be possible to return items on time.
  • Library items can be returned to a library dropbox. For Campus Access updates and procedures, visit the College’s Return to Campus page; to inquire about campus opening hours, please contact Public Safety by calling 416-675-6622 x8500.
    • At North campus, dropboxes are located on the 1st floor of the LRC beside the Public Safety Desk, in the Learning Commons (LRC 3rd floor), and at the Library entrance (LRC 4th floor).
    • At Lakeshore campus, the dropbox is located beside the Library entrance in B Building.
  • Please note that all returned library items are quarantined before being checked back into our system.
  • Items may show on your account for up to 2 weeks after you return them. No fines will be incurred during this period.
  • If you are not able to come to campus, please let us know and we will be happy to make alternative arrangements. We can be contacted via email at libcirc@humber.ca.

Where can I access a computer?

  • The North Learning Commons and Lakeshore Commons spaces are open during campus opening hours for access to computers, printers, and common study spaces. To inquire about building hours, please contact Public Safety by calling 416-675-6622 x8500.
  • At this time, the Learning Commons spaces are not staffed. Questions or concerns can be directed to library@humber.ca.

Are printing services available?

Where do I go for help with research for an assignment?

How do I access eResources?

Humber Students:

  • Access eResouces using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.
  • A library account or barcode is not required to access course readings, electronic articles, eBooks and streaming videos.

Guelph-Humber Students:

  • Access University of Guelph online resources using your Guelph Central Login. 
  • Access Humber online resources using your Humber username (your student number/N number) and password.

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

What if I can’t find what I am looking for at the Library?

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I access the Humber Archives?

Is WiFi available on campus?

For current students, staff and faculty:

  • Humber College and the University of Guelph-Humber are consolidating wireless networks to simplify and improve the user experience.
  • Eduroam is now the wireless network for you to use.
    • Humber log-in: username @humber.ca and password.
    • Guelph-Humber log-in: username @guelphhumber.ca and password.

For guests:

  • Guest WiFi is currently unavailable.

Choose from the list to find eResources specific to that type.