Frequently Asked Questions

Updated on October 14, 2021

What Library services are currently available?

  • The health and well-being of the Humber community remains the college's top priority as we gradually reopen our campuses. Therefore, only current Humber and UofGH students, staff, and faculty may come to the library.
  • Visit during our opening hours to access the print and media collections, study space, computers, printers and bookable rooms.
    • North: Monday to Friday from 8:00 am to 6:00 pm.
    • Lakeshore: Monday to Friday from 9:00 am to 5:00 pm.
  • The library's online services, including access to eBooks, eJournals, streaming video, research help, teaching supports, and more are also readily available.

What health and safety measures are in effect?

  • In Library and Learning Commons spaces:
    • Masks or face coverage must be worn. 
    • Library users are encouraged to observe physical distancing: Stay 6 feet (2 m) away from others. To support this, seating has been relocated so that chairs are spaced at least 6 feet apart.
    • Disinfectant wipes are provided to wipe down high touch surfaces such as keyboards, chairs, and library materials.
    • Hand sanitizer stations are available.
    • As an added measure, books returned to the library are Quarantined for 24 hours before being checked back in.
  • Signage is posted throughout the Library and Learning Commons outlining the above.
  • Humber has enacted a number of measures to ensure the safety of students, faculty, and staff. Visit the College's Return to Campus webpage for information.

How do I contact the Library?

  • Visit our Contact Us page for a list of ways to connect with us.

Is the Library open this semester?

  • The Library is open to current Humber and UofGH students, staff, and faculty to access the print and media collections, study space, computers, printers and bookable rooms.
    • North: Monday to Friday from 8:00 am to 6:00 pm.
    • Lakeshore: Monday to Friday from 9:00 am to 5:00 pm.
  • Access research help services, computers, printers and study space.

Is the Learning Commons open this semester?

  • North campus: The Learning Commons space is open to current Humber and UofGH students, staff, and faculty to access computers, printers, and study spaces. Study rooms are available on a first come, first serve basis.
    • North Learning Commons: open every day from 7am to midnight.
  • Lakeshore campus: The Lakeshore Commons space is open to current Humber and UofGH students, staff, and faculty to access computers, printers, and study spaces. Study rooms are available on a first come, first serve basis.
    • Public Safety will be present Monday to Friday from 7am to 5pm to screen and allow access to the Lakeshore Commons.
    • For access outside these times, please contact Public Safety by going to M Building or by calling 416-675-6622 x8500.
    • Public Safety will be doing regular rounds through the L building.
  • At this time, the Learning Commons spaces are not staffed. Questions or concerns about the Learning Commons spaces can be directed to library@humber.ca.

Can I borrow a print book?

Can I borrow a textbook?

  • Your textbook may be available in eBook format.
    • Contact us if you need help searching the library's collection.
  • Access the print collection in person.
    • Please note, that due to demand health and safety measures, and publisher limitations, your textbook may not be available. We appreciate your understanding at this time.
    • You may borrow a maximum of two print textbooks.

How long can I keep my book for?

  • General collection books are available for semester-long loan; Textbooks are available for 3-day loan.
  • 3-day textbook loan periods are in place in an effort to increase access to high demand textbooks.

I have a library book to return. What are my options? Will I be fined?

  • If you are able to come to campus, please return items to a library dropbox.
    • At North campus, dropboxes are located on the 1st floor of the LRC beside the Public Safety Desk, in the Learning Commons (LRC 3rd floor), and at the Library entrance (LRC 4th floor).
    • At Lakeshore campus, the dropbox is located beside the Library entrance in B Building.
  • Please note that all returned library items are quarantined before being checked back into our system.
  • Items may show on your account for up to 4 days after you return them. No fines will be incurred during this period.
  • We encourage you to return items promptly to ensure others have access to library materials. However, we understand that at this time it may not be possible to return items on time.
  • If you are not able to come to campus, please let us know and we will be happy to make alternative arrangements. We can be contacted via email at libcirc@humber.ca.

Where can I access a computer?

  • Computer and printer access is available in the Library and Learning Commons as well as throughout the college.

Are printing services available this semester?

  • Printer and computer access is available in the Library and Learning Commons as well as throughout the college.
  • See the ITS printing guide for details about using ONECard to access your funds.

Where do I go for help with research for an assignment?

How do I access eResources?

Humber Students:

  • Access eResouces using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.
  • A library account or barcode is not required to access course readings, electronic articles, eBooks and streaming videos.

Guelph-Humber Students:

  • Access University of Guelph online resources using your Guelph Central Login. 
  • Access Humber online resources using your Humber username (your student number/N number) and password.

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

What if I can’t find what I am looking for at the Library?

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I access the Humber Archives?

Is WiFi available on campus?

For current students, staff and faculty:

  • Humber College and the University of Guelph-Humber are consolidating wireless networks to simplify and improve the user experience.
  • Eduroam is now the wireless network for you to use.
    • Humber log-in: username @humber.ca and password.
    • Guelph-Humber log-in: username @guelphhumber.ca and password.

For guests:

  • Guest WiFi is currently unavailable.

Choose from the list to find eResources specific to that type.