Frequently Asked Questions

What Library services are currently available?

  • The Library is offering a number of online services, including access to eBooks, eJournals, streaming video, research help, teaching supports, and more.
  • At this time, in-person services are limited to Book Pickup Service.

Where do I go for help with research for an assignment?

  • We offer a number of online self-help research guides and video tutorials to support you.
  • You can get research help from library staff via email, chat and online appointments. Visit our research help page for more specifics on how to connect with our helpful and knowledgeable staff.
  • The Learning Portal also offers resources related to study skills, research, writing, and more.

How do I access eResources?

  • If you are a Humber student, our eResouces are accessed using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.
  • You do not need to create a library account or get a barcode to access course readings, electronic articles, eBooks and streaming videos.
  • Start your search using our Discover search tool. More information about library access can be found on Humber Libraries’ website.
  • If you are a Guelph-Humber student, access University of Guelph online resources using your Guelph Central Login. You can access Humber online resources using your Humber username (your student number/N number) and password.

Will the Library open this semester?

  • The Humber Libraries and Learning Commons spaces are currently closed.
  • We will be taking guidance from the College and Public Health regarding any planned reopening and will post any information on the Library website. We are offering a number of online services.

Will the Learning Commons open this semester?

  • The Humber Libraries and Learning Commons spaces are currently closed.
  • We will be taking guidance from the College and Public Health regarding any planned reopening and will post any information on the Library website. We are offering a number of online services.

Can I borrow a print book?

Can I borrow a textbook?

  • Your textbook may be available in eBook format.
    • Contact us if you need help searching the library's collection.
  • We also offer a Book Pickup Service if you are able come to Campus.
    • Please note, that due to demand and publisher limitations, your textbook may not be available. You may borrow a maximum of two print textbooks.

How long can I keep my book for?

  • All books, including textbooks, are available for a semester long loan.
  • Textbook loan periods were increased from their normal three-day loan in order to balance access to textbooks while limiting the number of people on campus.
  • With long hold periods to allow for pickups and quarantine times for books once they are returned, increased loan periods provide the safest borrowing option while still ensuring access.

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

I have a Library book to return. What are my options? Will I be fined?

  • If you are coming to campus, book drops are available at the North and Lakeshore campuses.
    • The Lakeshore Library’s book return is located just outside the Library in B202.
    • The North Library has a book drop box in the lobby of the LRC.
  • Please visit Humber’s Return to Campus page and complete a self-assessment via the Guardian app prior to coming to campus.
  • Building hours and access doors for North and Lakeshore have been posted by Public Safety.
  • If coming to campus is not part of your plans, please email us at libcirc@humber.ca.
  • Please note that due dates are being extended and no late fees are accruing.

Are there printing services available this semester?

  • As part of the Health and Safety protocols in place on campus at Humber, we are not currently offering students access to printers as we normally would.
  • Alternatively, the Xerox Canada Print Centre at Humber’s North Campus is open Monday to Friday from 9 a.m. to 5 p.m. if needed.
    • For questions about copying costs, please contact them at 416-675-6622 x4228.

Where can I access a computer?

  • The Humber Libraries and Learning Commons spaces are currently closed for study.
  • We suggest contacting Information Technology Services if you require a laptop and/or access to specific software.

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I contact the library?

  • Visit our Contact Us page for a list of ways to connect with us.

How do I access the Humber Archives?

  • The Humber Archives are currently closed for in-person access. However, Archives staff are responding to research requests remotely via email (archives@humber.ca).
  • As well, digitized archival materials and exhibits can be explored via the Humber Archives’s website.

Can I access WiFi on campus if I am a guest?

  • To limit the number of people on campus during this time, guest WiFi has been turned off.

Students can borrow the equipment listed below from the Library or Learning Commons. Bring your student card to the relevant desk to get the items.