Frequently Asked Questions

Updated: November 30, 2022

What are the Library hours?

  • The Library is open for collection access, computer and printer use, research help, and study spaces.
  • North Library Hours until Wednesday, December 16
    • Monday to Friday: 8am – 8pm
      • Research Help available from 8am - 6pm.
    • Saturday: 10am - 6pm
    • Sunday: Closed
  • Lakeshore Library Hours until Wednesday, December 16
    • Monday to Friday: 8am - 6pm
    • Saturday & Sunday: Closed
  • Holiday Hours for North and Lakeshore Libraries
  • Online services including chat Research Help are also available.

Is the Learning Commons open?

  • The North Learning Commons and Lakeshore Commons spaces are open 24-hours per day, seven (7) days for access to computers, printers, and common study spaces.
  • North Learning Commons Support Desk Hours until Wednesday, December 16
    • Monday to Friday: 7:30am - 6pm
  • Lakeshore Commons Support Desk Hours until Wednesday, December 16
    • Monday to Friday: 8am – 6pm
  • Holiday Hours for North and Lakeshore Learning Commons
    • December 17 & 18: open but not staffed at both locations
    • December 19-22: North is staffed from 7:30am-3:30pm. Lakeshore is staffed from 8:30am-4:30pm
    • December 23-January 2: college is closed
    • January 3-6: North is staffed from 7:30am-3:30pm. Lakeshore is staffed from 8:30am-4:30pm
    • January 7 & 8: open but not staffed at both locations

What online services are available?

  • A number of online services, including access to eBooks, eJournals and streaming videos are available.

How do I contact the Library?

  • Visit our Contact Us page for a list of ways to connect with us.

Can I borrow a print book?

  • Search Page1+ to browse books in the library collection.
    • The Page1+ search is found at the top of every library.humber.ca page.
    • Contact us if you need help searching the library's collection.
  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

Can I borrow a textbook?

  • Search Page1+ to browse print and electronic textbooks in the library collection.
    • The Page1+ search is found at the top of every library.humber.ca page.
    • Contact us if you need help searching the library's collection.
  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

How long can I keep my book for?

  • Visit the Borrowing Policies page for information about borrowing access based on your library user group.

I have a library book to return. What are my options? Will I be fined?

  • We encourage users to return items promptly to ensure others have access to library materials. However, we understand that at this time it may not be possible to return items on time.
  • Library items can be returned to a library dropbox. For Campus Access updates and procedures, visit the College’s Return to Campus page; to inquire about campus opening hours, please contact Public Safety by calling 416-675-6622 x8500.
    • At North campus, dropboxes are located on the 1st floor of the LRC beside the Public Safety Desk, in the Learning Commons (LRC 3rd floor), and at the Library entrance (LRC 4th floor).
    • At Lakeshore campus, the dropbox is located beside the Library entrance in B Building.
  • If you are not able to come to campus, please let us know and we will be happy to make alternative arrangements. We can be contacted via email at libcirc@humber.ca.

Where can I access a computer?

  • The North Learning Commons and Lakeshore Commons spaces are open during campus opening hours for access to computers, printers, and common study spaces. To inquire about building hours, please contact Public Safety by calling 416-675-6622 x8500.

Are printing services available?

  • Multi-function printers (including photocopying and scanning) are available in the Library and Learning Commons spaces.
  • Read the ITS print support page for print instructions and to ensure that you are ready to print.
  • If you have any questions about printing, contact ITS support at 1 (416) 675-6622 ext. 8888 or Web Chat: https://humber.ca/techtalk.

Where do I go for help with research for an assignment?

How do I access eResources?

Humber Students:

  • Access eResouces using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.

Guelph-Humber Students:

  • Access University of Guelph online resources using your Guelph Central Login. 
  • Access Humber online resources using your Humber username (your student number/N number) and password.

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

What if I can’t find what I am looking for at the Library?

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I access the Humber Archives?

Is WiFi available on campus?

For current students, staff and faculty:

  • Humber College and the University of Guelph-Humber are consolidating wireless networks to simplify and improve the user experience.
  • Eduroam is now the wireless network for you to use.
    • Humber log-in: username @humber.ca and password.
    • Guelph-Humber log-in: username @guelphhumber.ca and password.

For guests:

  • Guest WiFi is currently unavailable.

Choose from the list to find library resources specific to that type.