Frequently Asked Questions

What Library services are currently available?

  • The Library is offering a number of online services, including access to eBooks, eJournals, streaming video, research help, teaching supports, and more.
  • At this time, in-person services are limited to Book Pickup Service.

Where do I go for help with research for an assignment?

How do I access eResources?

Humber Students:

  • Access eResouces using your Humber username (your student number/N number) and password, the same credentials you use to login to MyHumber and Blackboard.
  • A library account or barcode is not required to access course readings, electronic articles, eBooks and streaming videos.

Guelph-Humber Students:

  • Access University of Guelph online resources using your Guelph Central Login. 
  • Access Humber online resources using your Humber username (your student number/N number) and password.

Will the Library open this semester?

  • The Humber Libraries and Learning Commons spaces are currently closed. 
  • We will be taking guidance from the College and Public Health regarding any planned reopening and will post any information on the Library website. A number of online services are offered. 

Will the Learning Commons open this semester?

  • The Humber Libraries and Learning Commons spaces are currently closed. 
  • We will be taking guidance from the College and Public Health regarding any planned reopening and will post any information on the Library website. A number of online services are offered. 

Can I borrow a print book?

Can I borrow a textbook?

  • Your textbook may be available in eBook format.
    • Contact us if you need help searching the library's collection.
  • We also offer a Book Pickup Service.
    • Please note, that due to demand and publisher limitations, your textbook may not be available. You may borrow a maximum of two print textbooks.

How long can I keep my book for?

  • All books, including textbooks, are available for a semester long loan.
  • Textbook loan periods were increased from their normal three-day loan in order to balance access to textbooks while limiting the number of people on campus.
  • With long hold periods to allow for pickups and quarantine times for books once they are returned, increased loan periods provide the safest borrowing option while still ensuring access.

Why doesn’t the Library have my textbook as an ebook?

  • With many courses being offered solely online, and with students having limited access to campus, we are doing all we can to leverage our existing electronic resources and to purchase new ones with faculty input.
  • Unfortunately, this work is hampered by textbook publishers who do not provide electronic purchasing options for libraries. Approximately 90% of course textbooks for the summer 2020 term were unavailable to the Library in any format other than print.
  • Many textbook publishers have built their profit models around selling e-textbooks directly to students and do not allow for institutional purchase. See our statement about commercial textbooks for more information.

Why doesn’t the Library have custom textbooks?

  • Custom textbooks cannot be purchased or lent by libraries due to copyright restrictions.
  • Custom textbooks are only available for purchase from the bookstore.

What if I can’t find what I am looking for at the Library?

I have a Library book to return. What are my options? Will I be fined?

  • If you are coming to campus, book drops are available at the North and Lakeshore campuses.
    • The Lakeshore Library’s book return is located just outside the Library in B202.
    • The North Library has a book drop box in the lobby of the LRC.
  • Please visit Humber’s Return to Campus page and complete a self-assessment via the Guardian app prior to coming to campus.
  • Public Safety has posted building hours and access doors.
  • If coming to campus is not part of your plans, please email us at libcirc@humber.ca.
  • Please note that due dates are being extended and no late fees are accruing.

Are there printing services available this semester?

  • Humber Print Shops are offering modified services. The Humber FAQ Page provides information. 

Where can I access a computer?

  • The Humber Libraries and Learning Commons spaces are currently closed for study.
  • We suggest contacting Information Technology Services if you require a laptop and/or access to specific software.

How can I get help with citing sources? APA/MLA

  • The Library’s APA & MLA page links to a range of online citation resources, including our popular APA in Minutes videos.
  • Writing support is available at the Humber Writing Centre.

How do I contact the library?

  • Visit our Contact Us page for a list of ways to connect with us.

How do I access the Humber Archives?

  • The Humber Archives are currently closed for in-person access. However, Archives staff are responding to research requests remotely via email (archives@humber.ca).
  • As well, digitized archival materials and exhibits can be explored via the Humber Archives’s website.

Can I access WiFi on campus if I am a guest?

  • To limit the number of people on campus during this time, guest WiFi has been turned off.

Choose from the list to find eResources specific to that type.