Humber Libraries & Learning Commons are shared, student-centered, welcoming spaces intended to accommodate diverse learning styles.
We are committed to providing a positive and safe environment which includes both individual and collaborative study.
Accessibility, diversity and inclusion are an integral part of the college community. Please treat others, as well as the Libraries & Learning Commons’ staff, with courtesy, consideration and respect.
Humber Libraries and Learning Commons strives to be welcoming, equitable and accessible to everyone. This Service Charter is a partnership.
We promise to provide services, resources and spaces to help you thrive. We encourage you to use our services while being mindful that you are sharing spaces and resources with our diverse community.
Our Promise to You
- We promise friendly and expert service from approachable and knowledgeable staff.
- Our services, both in-person and online are designed to support your success.
- Ask us questions - we’re here to help.
- We provide you with resources that support your academic success and personal growth.
- Our policies are designed to ensure everyone has fair and equitable access to these resources.
- We strive to maintain inviting and inclusive spaces.
- Our spaces are designed for your diverse learning needs, whether it is quiet, individual or collaborative group study.
- We rely on your feedback.
- We will listen attentively and respond in a respectful and timely manner.
- We promise to use your feedback to continuously improve our services, resources and spaces.
Everyone has a Part to Play
- Be open to our support.
- We encourage you to take advantage of all our services.
- The Library and Learning Commons’ resources are shared by all.
- We encourage you to review our policies and come to us with any questions.
- Use our resources with care, for everyone’s benefit.
- Everyone in our spaces deserves to be treated with respect and courtesy.
- You can help create a welcoming environment: be mindful of others and let us know of any issues so that we can address them promptly.
- Your voice matters.
- Be open, respectful and honest.
- Your feedback helps us improve the Library and Learning Commons.
Using Our Spaces
Access to Computers
- Currently enrolled Humber and University of Guelph Humber students, faculty and staff can use Humber Libraries & Learning Commons’ computers.
- Unattended computers will be made available for others to use.
- Library & Learning Commons’ staff can help prospective students print forms and access information needed for registration and OSAP applications.
- Humber Alumni (alumni card as proof) may access library computers for up to one hour per day, subject to computer availability.
Group Study Rooms
- Currently enrolled Humber and University of Guelph Humber students are welcome to book a group study room.
- Study rooms can be booked online for a maximum of 2 hours per group per day.
- Each group has 15 minutes to arrive for their booking, after which the space becomes available to other groups.
Food & Drink
- YES to Food & Drink: All members of the college community are welcome to enjoy food and covered drinks, except in designated areas.
- NO to Garbage: Everyone is responsible for disposing of their garbage and recyclables.
- Food & Drink Policy
- YES to moderate and low volume level conversations: All members of the college community are expected to speak quietly and use audio devices with headphones.
- NO to excessive loud noise: Everyone is expected to speak or listen at a volume that shows respect for other people in the space.
- Noise Policy
Safety and Security
- Your safety and security are important to us. Unattended belongings will be removed by security.
Borrowing and Online Services
Borrowing and online privileges are based on user group and type of material. The borrowing and online services menu provides the relevant details.
Email email@example.com to contact Humber Libraries Circulation staff.
- North: 32 Dells are available to be signed out with a current student card.
- Laptops are kept at the North Circulation Desk on the LRC 4th floor.
- Lakeshore: the Library has 14 Dells and 1 MacBook. The Lakeshore Commons has 11 Dells and 4 MacBooks.
- Laptops are kept at the Library Service Desk (B202) and the L-1000 Service Desk.
- Users must sign a Technology Agreement.
- Available at Lakeshore campus
- 22 plugs are available to be signed out with a current student card.
- 20 portable plugs are kept at the Lakeshore Library Service Desk (B202).
- 2 are kept at the L-1000 Service Desk.
- Users must sign a sign a Technology Agreement.
Loan Period & Fines
In the event of an early campus closure, the equipment is due 15 minutes before the new closing time.
- Loan period: 4 hours. 1 laptop per person.
- Fine: $10/hr. Maximum is $50/day.
- Portable Plugs
- Loan period: 4 hours. 1 plug per person.
- Fine: $5/hr. Maximum is $25/day.
- If your laptop or plug is due back at the end of the day, please return 15 minutes before closing directly to the 4th Floor desk (North) and B202 or L1000 desks (Lakeshore).
- Borrowers are required to wait for staff to verify that the equipment has been returned in good working condition.
Replacement & Damaged Cost
- Borrowers are responsible for loss, damage, and theft of the laptop or plug while in their possession.
- Borrowers are responsible for the full amount of repair or replacement charges of the equipment, therefore report any malfunctions immediately to staff.
- For Laptops
- A laptop will be considered lost 7 days after the due date and the replacement cost applied to the borrower's account.
- The replacement cost of a laptop is $1,700.
- For Portable Plugs
- A portable plug will be considered lost 7 days after the due date and the replacement cost applied to the borrower's account.
- The replacement cost of a portable plug is $300.
- The Library will not assume responsibility for any damaged or lost files.
- Any file(s) copied or downloaded to the laptop will be automatically removed after restart/reboot and cannot be recovered.
Photography and Filming
The priority of Humber Libraries is to advance teaching, learning and research by providing exceptional service and study spaces at all library locations.
Filming and photography is limited to Humber and University of Guelph Humber students, staff and faculty in relation to course work and academic research. External groups must have a direct relationship with an academic school or department at Humber or University of Guelph Humber.
The Library reserves the right to terminate any still photography or filming that causes disturbance, violates college policies or regulations or endangers the health and safety of participants, users and staff.
Follow these steps for film and photography requests for the Lakeshore Library or Learning Commons:
- Complete the Lakeshore request form.
- Email the completed form to firstname.lastname@example.org, the Assistant the Principal of the Lakeshore Campus.
Follow these steps for film and photography requests for the North LRC Library or Learning Commons:
- Complete the North request form.
- Bring the completed form in person to the 4th floor circulation desk or email the form to email@example.com.
- The Library will respond to all requests within 3 business days.
- Prior approval is needed before filming and photography projects can be initiated.
- If filming in a study room, you are responsible for booking the room ahead of time. The maximum time allowed is 2 hours.
- Do not interfere with the study, research, privacy or safety of users.
- Do not film or photograph users without their consent.
- Do not film in silent study spaces.
- Do not hinder access to exits, stairways or corridors.
- Do not ask any user to move.
- Minimize any re-arrangement of furniture or materials and return all to the original locations.
- Avoid scheduling filming or photography during peak periods of study activity especially during mid-term and final exams. Early morning, evening and weekends are the preferred times for filming or photography projects.
- Remember that library staff members are not to be photographed when working.
Collection Development (See policy)
Humber Libraries' vision is to meet learner needs through continuous development of exemplary collections, services, and places. As an academic partner and an important link in the learning process, the Library collaborates with faculty, staff, and students to build the collections and services made easily accessible through cutting edge technology and best practices.
Relocation and Withdrawal (See policy)
This policy is intended to ensure that Humber’s collections management practices ensure effective support for the College’s current teaching and research activities, and maximize appropriate use of the Library’s physical facilities. The collection will be continually re-evaluated in conjunction with the acquisition of new and replacement materials to ensure the timeliness, relevance, and ease of use of all library resources.