Reports & Surveys

This page provides details about library collections, reports and surveys.

Collections (as of April 1, 2019)
Books 124,571 print books
5,185,875 eBooks
Journals 218 print titles
105,523 eJournals
Audio & Media 5,347 audio titles 
8,743 media titles
Streaming Videos 191,878 titles

Annual Reviews

Survey Results

It is important that the Library meets our users' needs. The following is a summary of library survey results.

Student Survey: 2018

  • Our second comprehensive student survey: 6,900 students started the survey and 5,059 completed it (5.7% more than in 2016).
  • Over 77% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
  • 78% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
  • Students show a high satisfaction level with all library resources: 67% to 80% were either satisfied or very satisfied with the resources.
  • Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

  • A new laptop lending program at Lakeshore Library and Learning Commons started in August, 2018.
  • Two new committees have been created to improve patron experience in the library: the CX (Customer Experience committee) and the Policies and Procedures Review committee.

Student Survey: 2016

  • Over 75% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
  • 73% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
  • Students show a high satisfaction level with all library resources: 64% to 77% were either satisfied or very satisfied with the resources.
  • Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

  • North campus has a laptop lending program.
  • Lakeshore has a portable plug lending program.
  • New printer release stations in the Lakeshore Library and Learning Commons for improved accessibility.

Information Literacy Survey: 2016

  • 96.4% agreed or strongly agreed that they were more confident in their ability to find the resources they needed after a Library presentation.
  • 98.5% agreed or strongly agreed that they will use the resources they learned about in the Library presentation.

eBook Collections Survey: 2012

950 people responded to this survey.

  • 43% prefer eBooks to print books
  • 54% want to use eBooks in the future

Library response to results:

  • We acquired more eBooks for the collection and changed our policy to focus on eBooks in the future.

LibQual Lite Survey: 2010

2621 people answered questions on library facilities, collections and customer service.

  • 44% responses were about Library as Place and 27% about Equipment.
  • More group study rooms and quiet space were the top facilities requests.
  • Students also asked for longer opening hours to meet study needs.
  • More computers, printers, and electrical outlets were the top equipment requests.

Library response to results:

  • The new North LRC design with 38 group study rooms, 2 quiet rooms with individual carrels, more computers and outlets, and a 24/7 Learning Commons space.
  • Lakeshore now has a quiet study area with individual carrels and outlets, a silent study room with individual carrels, a noise cancelling system and a 24/7 Learning Commons space.
  • Quiet campaign at both campuses to support students' study needs.

Students can borrow the equipment listed below from the Library or Learning Commons. Bring your student card to the relevant desk to get the items.