Reports & Surveys

This page provides details about Humber Libraries' collections, reports and surveys.

Collection Numbers

Updated: October 2021

It is important that the Library meets our users' needs. The following is a summary of library survey results.

Student Survey: 2020

Our third comprehensive student survey: 7,154 students started the survey and 4,002 completed it.
Over a third of students had had a librarian visit their class. When those who had no opinion were removed, 90.2% agreed or strongly agreed that they did better on their assignments as a result of what they learned during the librarian’s visit.
We asked students about their overall satisfaction with our spaces, resources and services. When those with ‘no opinion’ were removed, 92.3% of respondents were satisfied or very satisfied with our spaces, 89.6% were satisfied or very satisfied with our resources and 91.2% were satisfied or very satisfied with our services.
Check out the infographic and the executive summary for more results from the student survey.

Student Survey: 2018

Our second comprehensive student survey: 6,900 students started the survey and 5,059 completed it (5.7% more than in 2016).
Over 77% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
78% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
Students show a high satisfaction level with all library resources: 67% to 80% were either satisfied or very satisfied with the resources.
Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

A new laptop lending program at Lakeshore Library and Learning Commons started in August, 2018.
Two new committees have been created to improve patron experience in the library: the CX (Customer Experience committee) and the Policies and Procedures Review committee.

Student Survey: 2016

Over 75% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
73% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
Students show a high satisfaction level with all library resources: 64% to 77% were either satisfied or very satisfied with the resources.
Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

North campus has a laptop lending program.
Lakeshore has a portable plug lending program.
New printer release stations in the Lakeshore Library and Learning Commons for improved accessibility.