Reports & Surveys

This page provides details about Humber Libraries' collections, reports and surveys.

Collection Numbers (as of April 1, 2019)

  • Books: 124,571 print books and 5,185,875 eBooks
  • Journals: 218 print titles and 105,523 eJournals
  • Audio & Media: 5,347 audio titles and 8,743 media titles
  • Streaming Videos: 191,878 titles

Annual Reviews

Survey Results

It is important that the Library meets our users' needs. The following is a summary of library survey results.

Student Survey: 2018

  • Our second comprehensive student survey: 6,900 students started the survey and 5,059 completed it (5.7% more than in 2016).
  • Over 77% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
  • 78% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
  • Students show a high satisfaction level with all library resources: 67% to 80% were either satisfied or very satisfied with the resources.
  • Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

  • A new laptop lending program at Lakeshore Library and Learning Commons started in August, 2018.
  • Two new committees have been created to improve patron experience in the library: the CX (Customer Experience committee) and the Policies and Procedures Review committee.

Student Survey: 2016

  • Over 75% of students agreed or strongly agreed that Library staff are helpful, courteous, knowledgeable and responsive.
  • 73% of students agreed or strongly agreed that they did better on their assignment as a result of what they learned from a librarian presentation in their class.
  • Students show a high satisfaction level with all library¬†resources: 64% to¬†77% were either satisfied or very satisfied with the resources.
  • Check out the infographic and the executive summary for more results from the student survey.

Library response to results:

  • North campus has a laptop lending program.
  • Lakeshore has a portable plug lending program.
  • New printer release stations in the Lakeshore Library and Learning Commons for improved accessibility.

Information Literacy Survey: 2016

  • 96.4% agreed or strongly agreed that they were more confident in their ability to find the resources they needed after a Library presentation.
  • 98.5% agreed or strongly agreed that they will use the resources they learned about in the Library presentation.

eBook Collections Survey: 2012

950 people responded to this survey.

  • 43% prefer eBooks to print books
  • 54% want to use eBooks in the future

Library response to results:

  • We acquired more eBooks for the collection and changed our policy to focus on eBooks in the future.

LibQual Lite Survey: 2010

2621 people answered questions on library facilities, collections and customer service.

  • 44% responses were about Library as Place and 27% about Equipment.
  • More group study rooms and quiet space were the top facilities requests.
  • Students also asked for longer opening hours to meet study needs.
  • More computers, printers, and electrical outlets were the top equipment requests.

Library response to results:

  • The new North LRC design with 38 group study rooms, 2 quiet rooms with individual carrels, more computers and outlets, and a 24/7 Learning Commons space.
  • Lakeshore now has a quiet study area with individual carrels and outlets, a silent study room with individual carrels, a noise cancelling system and a 24/7 Learning Commons space.
  • Quiet campaign at both campuses to support students' study needs.